Orders and Payments
Payment
- What Payment Methods Are Available?
- Part Exchange - I don’t live near the store, can I still trade in my equipment?
- How Can I Pay Using Finance?
- How Do Gift Vouchers Work?
- How Do I Redeem Loyalty Points?
- How Do Conversion Charges Work On Payments And Refunds?
Before I Order
- How Does Click And Collect Work?
- Do You Offer Price Matching?
- Do You Offer Student Discount?
- Do You Offer Education or B2B Discounts?
- What Are B-Stock Items?
- Do You Photograph Different Guitars? Can I Choose My Favourite?
Existing Orders
- How Do I Check The Status Of My Order?
- Do You Check Items Over Before Shipping?
- When Will You Dispatch My Order?
- Can I Collect My Web Order From The Store?
- What Happens If Items Are Out Of Stock?
- Can I Pay a Deposit Rather Than Pay in Full?