Christmas 2023 Delivery Dates & Times
UK Standard Next-Day Delivery Before Christmas
Order before 4 p.m. GMT on Thursday December 21st for standard next-day delivery before Christmas Day. Any orders placed after this time will arrive after December 26th (Boxing Day).
Saturday & Sunday Deliveries Before Christmas
Saturday & Sunday Delivery options will still be available for Saturday December 23rd and Sunday December 24th (Christmas Eve) at the normal cost of £9.99.
- To receive your order on Saturday 23rd: order before 4 PM GMT on Friday 22nd and select 'Saturday Delivery' at checkout.
- To receive your order on Sunday 24th (Christmas Eve): order before 12 PM GMT (midday) on Saturday 23rd and select 'Sunday Delivery' at checkout.
Next-Day Delivery After Christmas & New Year's
On Wednesday December 27th & Tuesday January 2nd, the cutoff time for standard next-day delivery will be 12 PM GMT (midday) due to a higher volume of orders over the holiday period. Any orders placed after 12 PM (midday) on these dates will arrive the day after next.
Christmas 2023 Extended Returns
We're offering an extended returns period covering purchases made in the run-up to Christmas, as follows:
- Any purchase made between the November 23rd - December 25th 2023 is entitled to an extended refund or exchange.
- Refund requests must be received by January 8th 2024 by 5PM (GMT) and exchange requests must be received by January 22nd 2024 by 5PM (GMT).
Please see How Do I Return An Item? for more information.
IMPORTANT - Please check the items thoroughly upon delivery for any signs of damage. If you believe any items have been damaged in transit, please contact us within 48 hours of receiving your order. We cannot be held responsible for any damage caused by shipping or negligence if reported after 48 hours of the goods being delivered and the extended returns period will not be valid.
Seasonal Opening Hours
- Mon 25th Dec 2023 (Christmas Day): Closed
- Tues 26th Dec 2023 (Boxing Day): Closed
- Mon 1st Jan 2024 (New Years Day): Closed