Christmas 2024 Delivery Dates & Times
UK Standard Next-Day Delivery Before Christmas
Order before 12PM GMT (midday) on Sunday December 22nd for standard next-day delivery before Christmas Day. Any orders placed after this time will arrive after December 26th (Boxing Day).
Saturday & Sunday Deliveries Before Christmas
Saturday & Sunday Delivery options will still be available for Saturday December 21st and Sunday December 22nd; free for orders over £199, and otherwise subject to normal costs, from £2.99*.
- To receive your order on Saturday 21st: order before 4PM GMT on Friday 20th and select 'Saturday Delivery' at checkout.
- To receive your order on Sunday 22nd: order before 12PM GMT (midday) on Saturday 21st and select 'Sunday Delivery' at checkout.
IMPORTANT - to avoid unexpected courier delays to pre-Christmas delivery, we'd advise ordering as early as possible in December.
Next-Day Delivery After Christmas & New Year's
On Friday December 27th & Thursday January 2nd, the cutoff time for standard next-day delivery will be 12PM GMT (midday) due to a higher volume of orders over the holiday period. Any orders placed after 12PM (midday) on these dates will arrive the working day after next.
To see more information on our delivery options, click here.
Christmas 2024 Extended Returns
We're offering an extended returns period covering purchases made in the run-up to Christmas, as follows:
- Any purchase made between Monday November 25th - December 25th 2024 is entitled to an extended refund or exchange.
- Refund requests must be received by Monday January 6th 2024 by 6PM (GMT) and exchange requests must be received by Monday January 20th 2024 by 6PM (GMT)
Please see How Do I Return An Item? for more information.
IMPORTANT - Please check the items thoroughly upon delivery for any signs of damage. If you believe any items have been damaged in transit, please contact us within 48 hours of receiving your order. We cannot be held responsible for any damage caused by shipping or negligence if reported after 48 hours of the goods being delivered and the extended returns period will not be valid.
*Delivery costs may vary depending on the size, weight, and availability of the items.
Seasonal Opening Hours
- Tue 24th Dec 2024 (Christmas Eve) 10am-5pm
- Wed 25th Dec 2024 (Christmas Day): Closed
- Thu 26th Dec 2024 (Boxing Day): Closed
- Tue 31st Dec 2024 (New Year's Eve) 10am-5pm
- Wed 1st Jan 2025 (New Year's Day): Closed