We highly recommend that you double check your Billing and Delivery address details on the Confirm And Pay page before you submit your order, as it is often not possible to make any amendments once we have received your order.
We are unable to amend the delivery address on orders paid for using PayPal, due to a security protocol put in place by PayPal themselves. PayPal only allows orders to be shipped to the billing address or selectable/pre-registered addresses on your PayPal account, so unfortunately we are not authorised to amend these details once we have received the order. Please make sure any alternative addresses are added to your PayPal address book before you attempt the order, as PayPal will verify the address during its security checks and authorise the payment on that basis.
We are unable to amend the name or address details on an order paid for using the finance option. There is a stipulation in the V12 contract that we must ship the goods to the named applicant at the address on the finance agreement. This is a security measure to make sure that the named applicant is the person who received the goods.
In certain situations it may be possible for us to amend the address details if you have paid using a credit or debit card, however some security checks will need to be performed by an authorised member of the team before we can consider this. Please click here to request an amendment to your order.