We ship orders placed using V12 Finance via DPD Pin Code Delivery, a contactless service that ensures safer, more secure delivery. This service does not offer alternative delivery options, as we must ship orders to the address specified on your finance application. You must be available to receive your delivery.
How does it work?
You will receive a 4-digit PIN Code via SMS once the courier has received your order. The DPD driver will need this PIN code and will enter it into their handheld terminal. Once confirmed, your parcel(s) will be handed over successfully.
I don't have a 4-digit PIN Code
No problem; the driver can resend it when they reach your doorstep.
Please note that the driver will not be able to hand over your parcel(s) if you don't have your 4-digit PIN available and you don't have your phone handy to receive the 4-digit PIN Code.
I didn't provide a mobile number when I ordered
You will receive your PIN Code at the email address that you provided when placing your order.