If you have shopped with us before, you will probably have some loyalty points that you can redeem on your next purchase.
To redeem your loyalty points online when you check out, please make sure that you log into the account where you have previously accumulated the points under.
If you are unable to login to your account please refer to the I'm Having Trouble Logging In article for help.
Once logged in, you should see your loyalty points total at the top of the screen, on the right-hand side. If you cannot see them, please refer to the I Can't See My Loyalty Points article.
On the Shopping Cart screen, you are able to redeem these points (as well as vouchers or coupons) on the right hand side of the page. Simply click Redeem Loyalty Points, check the total and then click Apply. This should remove the points from your total amount and you can continue the checkout process as normal.
If you are still having trouble, please contact our support team who will get back to you shortly.