Here is our simple step-by-step guide on how to reset your password for your online account.
Desktop Device
1. Click on the 'SIGN IN / REGISTER' button on the top right-hand side of the page
2. Select 'Forgot your Password?' on the login page
3. Enter the email address linked to your Andertons Music Co. account
4. Once you have entered your email address, you will see the following message informing you that you will receive a password reset email
5. You will receive the following email if you have an online Andertons Music Co account. Click on the link to be directed to the password reset page.
TIP - You may want to open the link in a new incognito/ private browser window if you have saved your current password to your web browser to prevent it from auto-filling when you are trying to reset it.
6. Once redirected from the link found in the password reset email, you will be able to enter your new password.
7. You will see the following message confirming your password reset has been successful
MOBILE Device
1. Click on the button to reveal the 'SIGN IN / REGISTER' button at the bottom of the pop-up menu
2. Follow Step 2 found above