If something is in stock, the website will show a numerical stock level next to the words In Stock. If you do not see these words, the product is not something we currently have.
If a product is listed as Out Of Stock, we may be able to order it in from our supplier for you. By clicking the What Does This Mean button underneath, you can view some more information about the availability of the product.
The estimated lead time on the website is based on an average time it normally takes us to get hold of a product from this supplier, however this is provided they have stock ready to ship. If the supplier is awaiting stock this can be considerably longer. You can speak to a member of out team if you would like us to find out more information about its availability.
Once ordered, our dedicated purchasing team will liaise with our suppliers to provide everybody waiting for out of stock items with regular email updates. Please note that until items arrive with us, ETAs are subject to change. Please click here for more information on ETAs.
Some items on our website are advertised as "Special Order". These items may not be ordered in for free stock unless we receive an order from a customer, so it is usually worth contacting us in advance so we can check on availability for you.
Please note that some items may require a non-refundable deposit to be special ordered if they are not advertised on our website and may be difficult to sell if the order gets cancelled.